Thaisha Rivera
WORK EXPERIENCE
FREELANCE CREATIVE | self-employed
January 2015-current
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Create marketing materials, including brochures, flyers, banners and signs.
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Use Adobe Creative Suite to edit images for use in marketing materials and website content.
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Assist clients with brand development, sampling and production for local startups.
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Obtain approval of concepts by submitting rough drafts to client.
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Apply skill in color theory and composition to bring client visions to fruition.
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Brainstorm and implement creative event concepts and themes for events.
- Draw patterns and cut fabric pieces, assemble, and sew to create wearable garment.
- Alter and hem Menswear and Womenswear garments to create custom-fitted styles.
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Design and create personalized items and decorations for special events/occasions.
Pharmacy Clerk /Delivery Driver | Allentown Pharmacy Inc
December 2021-June 2023
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Assisted customers in selecting over-the-counter medications and health care products.
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Completed cash register transactions by handling credit and cash payments using pharmacy register system.
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Handled inbound and outbound phone calls to predominantly Spanish-speaking clients
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Stocked shelves with medications and other pharmacy items for consistent availability.
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Established and maintained patient profiles, updating organizational database with current information.
- Delivered prescriptions to customer doorsteps.
Shift Supervisor/Starbucks Barista Trainer | HMS HOST
January 2010-July 2020
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Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet high volume store demands.
- Improved inventory system based on daily sales trends to reduce waste and maximize company profits.
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Set up promotional material and merchandise per planogram specifications.
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Delivered successful training to more than 200 employees during tenure, educating on successful work processes and productivity strategies.
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Assisted hundreds of customers in completing purchases, locating items and joining reward programs to promote loyalty, satisfaction and sales numbers.
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Elevated customer loyalty by using strong communication abilities to resolve customer problems.
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Processed POS transactions such as cash, credit purchases and refunds.
- Completed store opening and closing procedures and balanced tills.
Education
SheCodes Max
Currently enrolled in program.
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Front-End Developer certification pending.
Albright College
May 2013
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Bachelor of Arts in Fashion Design and Merchandising
William Allen High School
May 2008